Contact Us

For any enquiries, please contact us:

Minerelle

Phone: 0407 234 605
Int'l +61 407 234 605
Email: info@minerelle.com.au

 

11 Whites Road, Manly West Qld 4179, Australia

Postage within Australia:

$5.50 for orders under $100 or free postage for orders over $100.

Postage outside Australia

Additional charges apply. Please contact us for additional charges.

We deliver products using Australia Post. Shipping costs are influenced by the size and weight of the product 
and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total 
before checkout. Orders are dispatched within 3 business days. Shipping times are estimated at between 4-7
business days depending on your location. 

All transactions are processed in Australian Dollars (AUD)

No refunds given except in case of faulty goods.

 

When will I receive my parcel?

Australian Residents

Goods are usually received within 1-3 days of placing an order depending on where you live.

USA Residents

Goods are sent by airmail and arrive in your country in about 3-4 days. Delivery time to your door then depends on US Customs. We have been informed that there are sometimes lengthy delays in US Customs due to anti-terrorism procedures.

Europe and Asia

Goods are sent by airmail and are delivered in about 7 business days. Peak postage times in your country, however, can cause delays in parcels being processed through your country's customs. Please check with your own country's Customs Department to see how long processing takes once goods arrive in the country.